Shipping & Delivery
We offer free worldwide shipping on all orders — no hidden fees or additional charges. Customs duties and import taxes are included.
Estimated Delivery Times
- United Kingdom: 5–10 business days
- United States: 5–12 business days
- Australia: 7–15 business days
- Canada: 7–14 business days
- Europe: 6–15 business days
- Other regions: 10–15 business days
Please note: Deliveries to remote areas may take longer — in some cases, up to 4–6 weeks.
Processing & Dispatch Times
- Orders are typically processed and shipped within 1–2 business days.
- Delivery times depend on the destination and shipping provider.
- Delays may occur due to high-volume periods, weather conditions, or courier disruptions.
- We do not currently offer express shipping.
- We are not responsible for delays, incorrect addresses, or lost packages once an order leaves our facility.
Where We Ship
We ship to most countries worldwide, including:
- United Kingdom
- United States
- Australia
- Canada
- European countries
Unavailable Destinations: We currently do not ship to French Polynesia, Russia, or China.
Order Process & Tracking
Order Confirmation & Fulfillment
After placing your order, you will receive a confirmation email. Your order will typically be dispatched within 1–2 business days. Please allow 5–15 business days for delivery depending on your location.
Once your order is shipped, a tracking number will be sent via email, allowing you to monitor its journey on our tracking page.
Order Tracking
You can track your order using your order number and email address. Order statuses include:
Ordered → In Process → Ready → In Transit → Out for Delivery → Delivered
If you have not received a confirmation email, please contact us at metiseko86@gmail.com with your full name, shipping address, and phone number.
Order Issues
Order Changes & Cancellations
Orders are processed quickly, so we cannot guarantee changes or cancellations once submitted.